To serve is beautiful, but only if it is done with joy and a whole heart and a free mind.
– Pearl S. Buck
Angel Abrams, Senior Underwriter at Homeowners Financial Group, embodies this wisdom in her everyday work. Since joining the organization in May 2018, Angel has consistently demonstrated the importance of serving others with a joyful heart and a steadfast commitment to excellence. National Underwriter Manger Jennifer Rehnberg expands this trait of excellence detailing, “Angel is an absolute ROCKSTAR! She goes above and beyond every day, tackling tough issues with diligence and expertise. Her quick reviews are both thorough and top-quality. She seamlessly combines an Underwriter’s precision with an LO’s proactive mindset to get deals done. We’re incredibly fortunate to have her on our team.” Angel’s approach reflects the OWN values that help to define our organization: Ownership, Winning, and Nobility.
Ownership: Taking Responsibility for Excellence
Ownership means being self-directed and accountable for decisions. Angel exemplifies this by taking full responsibility for the quality of her work, ensuring that every mortgage she underwrites meets rigorous standards. Her role requires her to assess financial risks, analyze borrower applications, and make critical decisions that impact both the company and its clients. “Angel is very responsive and always in the frame of mind to find a path to help our Clients get their new homes and fulfill their dreams.” Says Linda Williamson of the Grossell-Williamson Team. “She is open and sweet and we LOVE her as our Underwriter.” Angel’s dedication to excellence is evident in her thoroughness and attention to detail. She approaches each application with the mindset that it represents more than just a transaction; it’s a step towards someone’s goal of homeownership. Her commitment to doing things right the first time reflects the high standards she holds for herself and her work.
Winning: Leading by Example
We know winning is about more than just success; it’s about fostering a culture where everyone can thrive. Angel plays a key role in this by leading through example. Her ability to collaborate effectively with colleagues and provide guidance when needed has made her a respected figure within the team. Patti Porter Underwriting Manager gives insight, “Angel consistently receives recognition from processors and loan officers for having open communication and a willingness to work with them through challenges.”
Angel’s leadership is not confined to her department. Her willingness to share her expertise and support other teams highlights her understanding that success is a collective effort. By positioning her peers to win, she contributes to the overall success of the organization, helping Homeowners Financial Group achieve great things together. Patti shares more about the greater impact, “Angel shines with a positive attitude, a team player and always ready to lend a hand. She is a pleasure to work with and it has been great having her on my team.”
Nobility: Putting Customers First
Nobility, as understood at Homeowners Financial Group, means placing the highest priority on customers and understanding that the mission is to best serve their needs and goals. Angel’s work as a Senior Underwriter is deeply rooted in this value. She approaches every loan application with the customer’s best interests in mind, ensuring that the decisions she makes will support their financial goals and homeownership dreams. Her focus on customer service is not just about fulfilling a job requirement—it’s about giving back to the community in meaningful ways. Angel’s ability to see beyond the numbers and recognize the human side of her work sets her apart. Her dedication to serving others is a reflection of the company’s commitment to creating a positive impact on the lives of its clients.
No better way to encapsulate the O-W-N values than Branch Manager Kristina Hernandez and her illustration, “Have you ever heard of an underwriter that reaches out to you and asks if you want to help more families with a mortgage using a certain loan program, that she has learned all about and is ready for the challenge…probably not… well that’s because you don’t work with a Homeowners underwriter named Angel. She is such a positive person that never seems to have her feathers ruffled. I can count on her to work out complex situations and brings such positive energy to the table. She’s never in a bad mood and always willing to jump in to help a Homie out. I’m so thankful that we have her on our team. Did I mention she’s fast and efficient too? Thank you, Angel for being our Rockstar underwriter.”
Angel Abrams’s career at Homeowners Financial Group is a testament to the power of serving with joy and integrity. As she continues to approach her work with a whole heart and a free mind, Angel exemplifies what it means to serve beautifully, making a lasting difference in the lives of those she touches.
3 words that best describe Angel: Customer-Focused. Community-Minded. Rock-Star.
We are always looking for experienced professionals who are committed to serving the needs of borrowers while maintaining our corporate culture focused on family. If this is you, please contact us at homeownersfg.com/careers for more information on becoming a Homie.
